Terms of Use
The deal, in plain language
Effective August 9, 2026
The short version
The apps are free and open source under the Apache License 2.0. That licence governs the software itself, including the fact that it comes with no warranty.
The notification gateway is a free service we run, provided as is. You are responsible for what you let your agents do and for the accounts you sign into the underlying agent tools with.
There is one paid service, the hosted relay. It is optional, it covers remote reachability only, and the free apps never require it.
Acceptance
Using this website, the desktop app, the mobile app, the notification gateway or the hosted relay means you agree to these terms. If you do not agree, do not use them.
These terms are between you and Smith Network Solutions, which operates ThreadKnot.
The software and its licence
The desktop and mobile apps are provided under the Apache License 2.0 (Apache-2.0), unmodified. Your use of the software is governed by that licence. Where this page and the licence disagree about the software itself, the licence wins.
In plain terms, the licence lets you use, copy, modify and redistribute the software, including commercially and including as part of a product you sell. It carries an express patent grant from every contributor. The obligations it puts on you are attribution ones: keep the copyright notice and the licence text, and state what you changed if you redistribute a modified version.
There is no competing-use restriction, no delayed grant and no field-of-use limit, so the software is open source as the Open Source Initiative defines it, and not only colloquially.
The hosted relay is a separate service, is not covered by that licence, and is not in the public repository. Nothing in the apps requires it.
The licence also disclaims warranties and limits liability for the software, and nothing on this page is intended to give you less than the licence gives you.
The notification gateway
The notification gateway is the hosted piece that lets a phone be woken when something needs your attention. It is free, including for free and self-built installations, and provided as is with no uptime guarantee. We may modify or discontinue it.
There is one optional paid service, the hosted relay, under the Paid subscriptions section below. The free apps keep working without it and are not degraded by its existence.
Paid subscriptions
ThreadKnot’s apps are free to use, and no paid plan is required for anything they do. The one thing we sell is the hosted relay: it gives one of your machines a permanent public HTTPS address so you can reach it from outside your own network, without forwarding a port or running a VPN. It adds reachability and nothing else. It unlocks no feature and raises no limit in the apps. The terms in this section apply only to the hosted relay, and only if you subscribe to it. Nothing in it applies to the free apps.
What the plan includes
One plan at $15 per month or $150 per year, covering up to 25 devices per subscription. The 26th enrolment is refused with a message naming the limit.
Fair use is 500 GB per calendar month, in UTC. Beyond it the connection is throttled rather than billed or cut: there is no usage charge of any kind, nothing about usage is reported to our payment processor, and a session in progress is never dropped for crossing it. A single installation may also hold up to 64 concurrent proxied connections.
New subscriptions start with a 14-day trial. If you subscribe part-way through it, the remaining days carry over so you are not charged for days you were already given.
Billing
Subscriptions auto-renew at the interval shown at purchase until you cancel. The price shown at checkout is the price charged. If we change a price, the change applies at your next renewal and we will give you at least 30 days notice first.
Payment processing
Payments are handled by Stripe as our payment processor. We never see or store full card numbers.
Cancellation
You can cancel at any time from your account. Access continues to the end of the period you already paid for. Cancelling never affects the free apps or your local data. Only the subscription features stop.
Refunds
We do not refund partial billing periods, except where the law requires it. Consumers in the EU and UK keep their 14-day right of withdrawal.
Nonpayment
A failed payment has a three-day grace window while your bank is retried. After that, and on a cancellation or an expired trial, the relay stops accepting new sessions and leaves running ones alone: work in progress continues, and a subscription ending mid-turn never severs that turn.
It never touches the free apps, which keep working exactly as before, on your LAN and across your own mesh.
Taxes
Prices may exclude applicable taxes. Where we are required to charge them, they are added at checkout.
Availability
The relay runs from a single region in the United States and there is no failover. If it is down, remote access is down, and local access over your own network is untouched, because the relay is not in that path.
There is no service level agreement and no status page today. We would rather tell you that than publish an uptime number nothing measures.
Your responsibilities
You decide what access your agents get, which machines you pair, and which accounts you sign into the underlying agent command line tools with. You are responsible for complying with those providers’ terms. ThreadKnot never collects or stores those credentials.
AI agents can modify files and run commands on your machine. Review what you authorise. The access levels and plan approval exist for exactly this reason, and granting an agent full access is your call to make, not ours to second-guess.
You are responsible for the work your agents produce and for anything you ship from it.
Acceptable use
Do not use the relay to:
- Send spam or unsolicited messages.
- Attempt unauthorised access to anyone else's devices, accounts or data.
- Interfere with the service or with other people's use of it, including by overloading it.
- Do anything unlawful.
Trademarks and content
The ThreadKnot name, the ThreadKnot mark and the content of this website belong to Smith Network Solutions. The software licence covers the code; it does not grant trademark rights.
You are welcome to fork the project. A fork must not present itself as the official ThreadKnot or imply that we endorse it.
Disclaimers and limitation of liability
The website and the services are provided as is and as available, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
To the maximum extent permitted by law, Smith Network Solutions is not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or business interruption, arising out of your use of the website, the apps or the relay.
To the maximum extent permitted by law, our total liability for any claim relating to the website or the services is capped at the greater of $100 or the amounts you paid to us in the twelve months before the claim.
Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.
Termination
We may suspend or terminate relay access for abuse, meaning anything in the acceptable use section above.
If you have a paid subscription, we will not terminate your paid access without either cause, meaning that same abuse, or a pro-rated refund of the unused portion of the period you paid for.
You can stop using any part of ThreadKnot whenever you like, and delete everything the relay holds about you at any time. See the Privacy Policy for how.
Governing law
These terms are governed by the laws of the State of Georgia, USA, without regard to its conflict of laws rules. Nothing here removes any consumer protection you have under the mandatory law of the country you live in.
Changes
We may update these terms. Changes are posted on this page with a new effective date, and continuing to use ThreadKnot after that means you accept them. Material changes will be called out plainly rather than buried.
Severability
If any part of these terms is found unenforceable, that part is limited or removed to the minimum extent necessary and the rest stays in force.
Entire agreement
These terms, together with the Privacy Policy and the Apache License 2.0 for the software, are the whole agreement between you and Smith Network Solutions about ThreadKnot, and replace anything said earlier on the subject.
Contact
Questions about these terms go to support@smithnetworksolutions.com.
Questions about this document? Write to support@smithnetworksolutions.com.
